AIGrowthNav
Legal

Terms of Service

Effective date: April 28, 2026  ·  Last updated: April 28, 2026

Short version: Use the platform for legitimate business purposes. AI outputs are informational — not professional advice. Payments processed via Stripe. Disputes resolved by arbitration in Delaware.

1. Acceptance of Terms

By accessing or using AIGrowthNav ("Service"), you agree to these Terms of Service ("Terms") and our Privacy Policy. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, do not use the Service.


2. Description of Service

AIGrowthNav provides AI-assisted revenue operations tools including but not limited to: RevOps assessments, pipeline health analysis, revenue forecasting models, sales playbooks, and advisory referrals. The Service includes both free and paid tiers.


3. Account Terms

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the security of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You must be at least 18 years old and have legal authority to enter contracts in your jurisdiction.
  • One person or legal entity may not maintain more than one free account.
  • You may not use the Service if you are prohibited by applicable law from doing so.

4. Payment Terms

4.1 Pricing

Current pricing is displayed at the time of purchase. We reserve the right to change prices with 30 days' notice to existing subscribers. New pricing applies at the next billing cycle following notice.

4.2 Billing

Subscription fees are billed in advance on a monthly or quarterly basis. One-time purchases are charged at the time of order. Payments are processed by Stripe. By providing payment information, you authorize us to charge you for the Service in accordance with these Terms.

4.3 Taxes

You are responsible for all applicable taxes. Where required by law, we may collect and remit taxes on your behalf.

4.4 Failed Payments

If a payment fails, we will attempt to recharge within 3 and 7 days. If payment remains unsuccessful after 10 days, your subscription may be suspended until payment is resolved.


5. Refund Policy

One-time purchases: Eligible for a full refund within 7 days of purchase if the deliverable was not generated due to a technical error on our part. We do not offer refunds on delivered reports or assessments if you are dissatisfied with the AI-generated content, as all outputs are disclosed as AI-generated informational content prior to purchase.

Subscriptions: You may cancel at any time. Cancellations take effect at the end of the current billing period. We do not provide prorated refunds for unused subscription time.

To request a refund, email support@aigrowthnav.ai within the eligible window.


6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with our Acceptable Use Policy. Prohibited activities include but are not limited to: misrepresentation, fraud, unauthorized scraping, and use that violates applicable law.


7. AI Accuracy Disclaimer

AI outputs are informational only. Nothing generated by AIGrowthNav constitutes professional legal, financial, accounting, tax, or investment advice. AI models can produce inaccurate, outdated, or inapplicable outputs. Always verify outputs with a qualified professional before making business decisions.

Specifically:

  • Revenue forecasts are statistical estimates based on data you provide. They are not guarantees or projections within the meaning of securities law.
  • Pipeline health assessments reflect the data you submit. The quality and accuracy of outputs depends on the quality and accuracy of your inputs.
  • Benchmark comparisons are based on anonymized, aggregated data and may not be representative of your specific market, geography, or competitive environment.
  • Recommendations are general in nature and may not account for your specific legal, regulatory, or business context.

See also our full Disclaimer of Professional Advice and AI Use Policy.


8. Intellectual Property

8.1 Our IP

The Service, including all software, design, content, trademarks, and methodologies, is owned by AIGrowthNav and its licensors. These Terms do not grant you any rights to our intellectual property except the limited license to use the Service as permitted herein.

8.2 Your Data

You retain ownership of all business data you submit to the Service. By submitting data, you grant us a limited, non-exclusive license to process your data for the sole purpose of providing the Service to you, including generating AI-assisted outputs and contributing anonymized, aggregated data to benchmark datasets.

8.3 Output Ownership

Reports, assessments, and other outputs generated for your account are licensed to you for your internal business use. You may not resell or publicly distribute outputs generated from our Service.


9. Confidentiality

We treat the business data you submit as confidential. We do not share your identified data with competitors or other customers. Anonymized, aggregated benchmark data derived from your submissions does not constitute a breach of confidentiality.

For B2B subscribers requiring a formal Data Processing Addendum, see our DPA.


10. Termination

10.1 By You

You may cancel your account at any time by contacting support@aigrowthnav.ai. Cancellation is effective at the end of the current billing period for subscriptions.

10.2 By Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if we are required to do so by law. We may also terminate accounts with 30 days' notice for any other reason.

10.3 Effect of Termination

Upon termination, your right to access the Service ceases. Data retention post-termination is governed by our Privacy Policy. You may request an export of your submitted data within 30 days of account termination.


11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.


12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AIGROWTHNAV AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100 USD.

Some jurisdictions do not allow limitation of implied warranties or liability for incidental or consequential damages, so some of the above limitations may not apply to you.


13. Indemnification

You agree to indemnify and hold harmless AIGrowthNav and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorney's fees) arising from your use of the Service, violation of these Terms, or violation of any third-party rights.


14. Dispute Resolution

14.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at legal@aigrowthnav.ai to attempt informal resolution. We will have 30 days to respond.

14.2 Binding Arbitration

If informal resolution fails, disputes will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted in Delaware. YOU AND AIGROWTHNAV WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION PROCEEDINGS.

14.3 Exceptions

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction for claims involving intellectual property infringement, unauthorized access, or emergency relief.


15. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. For disputes not subject to arbitration, you consent to the exclusive jurisdiction of the courts located in Delaware.


16. General Provisions

  • Entire agreement: These Terms, together with our Privacy Policy and any additional policies incorporated by reference, constitute the entire agreement between you and AIGrowthNav.
  • Severability: If any provision of these Terms is held invalid, the remaining provisions remain in effect.
  • Waiver: Failure to enforce any provision does not waive our right to enforce it later.
  • Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights freely.
  • No agency: Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and AIGrowthNav.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice on the Service or emailing registered users at least 14 days before changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.


18. Contact

General support: support@aigrowthnav.ai
Legal inquiries: legal@aigrowthnav.ai
Website: aigrowthnav.ai

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